Privacy policy

TeamMedia (“TeamMedia,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, submit information about a project, or otherwise interact with TeamMedia.

TeamMedia helps brands become physical through printing, fabrication, production, installation, branded environments, experiential marketing, events, and related services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Company or organization name

  • Email address

  • Phone number

  • Billing or business address

  • Project details and specifications

  • Event or installation information

  • Artwork, files, images, logos, or other materials submitted for a project

  • Messages or inquiries submitted through our website

  • Quote or proposal requests

  • Any other information you choose to provide to us

We may also automatically collect certain information when you visit our website, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Referring website

  • Approximate geographic location

  • Date and time of visits

  • Interactions with our website

This information may be collected through cookies, analytics technologies, server logs, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and quote requests

  • Evaluate and plan potential projects

  • Communicate with clients and prospective clients

  • Produce, fabricate, print, build, deliver, or install projects

  • Coordinate events, activations, installations, and logistics

  • Process transactions and manage client accounts

  • Provide customer support

  • Improve our website, services, and customer experience

  • Analyze website performance and usage

  • Maintain the security and functionality of our website

  • Send business communications or marketing materials where permitted by law

  • Comply with legal, regulatory, contractual, or accounting obligations

3. Project Files and Brand Materials

As part of our services, clients may provide TeamMedia with artwork, photographs, logos, brand guidelines, floor plans, specifications, contact lists, production files, or other business materials.

We use these materials as necessary to evaluate, produce, manage, and complete the requested project.

Clients are responsible for ensuring that they have the necessary rights and permissions to provide such materials to TeamMedia.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, measure performance, and enhance the visitor experience.

These technologies may collect information such as your device type, browser, IP address, pages visited, and interactions with the website.

Depending on the services used on our website, third-party analytics or advertising providers may also place or access cookies on your device.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We do not sell personal information in exchange for money.

We may share information with trusted third parties when reasonably necessary to operate our business or provide our services, including:

  • Printing and production partners

  • Fabricators and manufacturers

  • Installers and contractors

  • Shipping, freight, and logistics providers

  • Event production partners

  • Technology and hosting providers

  • Payment processors

  • Analytics providers

  • Professional advisors such as accountants, attorneys, or consultants

These parties may receive information only as reasonably necessary to perform services on our behalf or support the completion of a project.

We may also disclose information when required by law, regulation, legal process, or government request, or when reasonably necessary to protect TeamMedia, our clients, our employees, or others.

6. Photography, Video, and Events

TeamMedia may provide services related to branded events, experiential installations, activations, or other public-facing projects.

Photography or video captured during an event may include attendees, employees, contractors, or members of the public. The collection and use of event photography or video may be governed by separate agreements, event notices, client instructions, releases, or applicable law.

TeamMedia will process any personal information associated with event production according to the requirements of the applicable project and contractual relationship.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and project records, resolving disputes, enforcing agreements, and satisfying legal or accounting requirements.

Project files and production records may be retained for future reference, repeat production, warranty purposes, or ongoing client relationships unless otherwise agreed.

9. Your Privacy Choices and Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your information is collected, used, or disclosed

  • Opt out of certain marketing communications

  • Exercise other rights available under applicable privacy laws

To submit a privacy request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

10. California Privacy Rights

If TeamMedia is subject to the California Consumer Privacy Act (“CCPA”) or other applicable California privacy laws, California residents may have additional rights regarding their personal information.

Depending on the circumstances, these may include rights to know, access, correct, or delete personal information, as well as rights relating to certain sharing or uses of personal information.

TeamMedia will not discriminate against an individual for exercising privacy rights provided by applicable law.

11. Marketing Communications

If you receive marketing emails from TeamMedia, you may unsubscribe at any time by following the unsubscribe instructions included in the communication or by contacting us.

You may still receive transactional or service-related communications regarding active projects, proposals, invoices, installations, or other business matters.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

TeamMedia is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any third-party services they use.

13. Children's Privacy

Our website and services are intended for businesses and adult users and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, technology, services, or applicable laws.

When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

TeamMedia
Email: info@teammediausa.com
Phone: +1 3058123886
Address: Florida, United States of America